According to Atlassian, their software is used by over 25,000 customers in 122 countries around the globe. Many of those customers use JIRA Service Desk, which has given BMC & ServiceNow a run for their money thanks to its ease of use & simple setup.
What's missing from JIRA Service Desk is a robust workflow automation platform which can document an incident captured by your monitoring tool without writing any code, and can then automatically remediate that incident without any scripting as well.
This webinar will demonstrate how to create a bi-directional integration between JIRA Service Desk and your favorite monitoring system in just 5 minutes. The resulting integration will not only allow automatic ticket creation in JIRA Service Desk, but will also allow requests submitted through JIRA to be automatically executed in your environment!