BMC Remedy is a very capable, mature ITSM solution, and one of only two products in Gartner's 2016 Magic Quadrant for IT Service Support Management Tools. However, even Remedy's most enthusiastic advocates will admit that it can be difficult to work with, and even more difficult to integrate with 3rd-party solutions.
During this webinar we'll demonstrate how plug & play bi-directional integrations with BMC Remedy can be easily deployed in 5 minutes, allowing it to be connected with just about any 3rd-party product. The method used will require no changes to your Remedy system, and absolutely no programming, coding, or scripting of any kind.
Once the integration is activated, you'll see how creating, updating, closing, and querying BMC records can be automated, with additional workflow features such as 2-way notification & escalation activated. It's a hands-on technical webinar BMC Remedy users won't want to miss!
Speakers:
Guy NadiviSenior Director, Customer Success
Senior Sales Engineer