2662-[Converted]-1BMC Remedy is one of only 2 vendors listed in the “Leaders” category of Gartner's 2018 Magic Quadrant for ITSM Tools. If you use, or are considering using BMC Remedy, what will your Service Desk look like 3-5 years from now? All indications are that by 2020, 80% of your L1 support will be handled by Bots. Using bots and intelligent automation will accelerate the end-user adoption of a self-service paradigm capitalizing on self-remediation services.

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Can’t wait till 2020? Please join us on Thursday September 20th to learn how turbocharging your BMC Remedy instance with Bots can accelerate turning your Service Desk into a self-driving operation!


guyGuy Nadivi 
Sr. Director, Customer Success, Ayehu

Tom2Tom Melnik
Sr. Sales Engineer


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